It was good to meet with you recently to have my hearing aids checked and cleaned as well as having ear wax removed. I want to express my deep appreciation for the work done by you and all of your staff members for me. Your office secretaries have always been very gracious and courteous. Dr. Shawn Castillo was very professional and courteous in my appointments with her. She patiently perservered in resolving issues surrounding the purchase of new hearing aids. I am very pleased with the new hearing aids I now have. They are working very well for me. I have also appreciated how you fit me into your appointment schedule to remove ear wax in my most recent visit. Thank you for your good service you provide.
After dealing with various hearing aid companies, I purchased my current hearing aids from McDonald Audiology & Hearing Health Care in Kentwood, MI. My experience has been exceptional right from my first visit, the testing program, to my personal fitting. The staff is very knowledgeable, they answered all my questions and concerns and treated me with the utmost respect. I would highly recommend this company to anyone in need of hearing services.
I received advertisements from an awful lot of other companies, promises of low prices and service and all kinds of enticements that sound too good to be true. All I can tell you is, if you want the best service, reasonable pricing, and someone who will be there when you need them, go to McDonald Audiology & Hearing Health Care for all of your hearing needs.